Privacy Policy
Privacy Policy for Divynia.com
Last Updated: 11 December 2025
Welcome to Divynia (“we”, “us”, “our”).
We operate the website divynia.com (the “Platform”), where we provide spiritual content, books, media, and related services.
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains what information we collect, how we use it, and what rights you have.
By accessing or using Divynia.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us, information automatically collected through your use of the Platform, and information from third parties.
a. Personal Information You Provide
-
Name
-
Email address
-
Phone number
-
Billing/shipping address
-
Account login details
-
Payment information (processed securely by third-party payment gateways; we do not store card details)
b. Automatically Collected Information
When you visit our website, we automatically collect:
-
IP address
-
Device information
-
Browser type
-
Pages visited
-
Time spent on pages
-
Cookies and tracking technologies (Google Analytics, Facebook Pixel, etc.)
c. Information from Third Parties
-
Social login information (e.g., Google or Facebook)
-
Payment partners (only essential transaction details)
2. How We Use Your Information
We use your information to:
-
Create and manage your account
-
Process orders and deliver products
-
Provide customer support
-
Improve website functionality and user experience
-
Send order updates, newsletters, and marketing communication
-
Prevent fraud and ensure security
-
Comply with legal requirements
3. Sharing of Your Information
We do not sell your personal information.
We may share your data with the following parties:
-
Service Providers: Payment gateways, shipping partners, email/SMS providers
-
Analytics Providers: Google Analytics, Meta Pixel, etc.
-
Legal Authorities: If required for compliance with law or to respond to legal requests
All third parties are required to maintain confidentiality and use your data only for the intended purpose.
4. Cookies and Tracking Technologies
Divynia.com uses cookies to:
-
Improve your browsing experience
-
Analyse website performance
-
Save your preferences
-
Show personalized content or ads
You can control cookies through your browser settings.
5. Data Retention
We retain your information only as long as necessary for:
-
Fulfilling orders
-
Maintaining your account
-
Legal and compliance purposes
You may request deletion of your data anytime (see Section 8).
6. Data Security
We implement industry-standard measures to protect your data, including:
-
SSL encryption
-
Secured server environment
-
Limited access to personal data
-
Periodic security reviews
However, no transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
7. Children’s Privacy
Divynia.com does not knowingly collect personal information from children under 13 years.
If you believe such information has been collected, please contact us to remove it.
8. Your Rights
Depending on your location, you may have the following rights:
-
Access your personal information
-
Request correction or deletion
-
Withdraw consent
-
Opt out of marketing communications
-
Request a copy of your data
To exercise these rights, contact us at:
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at: